AREAS OF EXPERTISE:
- Business Analysis & Requirements
- Process & System Design
- Operational Risk Management & Compliance
- Test Management
RECENT ENGAGEMENTS:
Designed & implemented Online Fraud Alert presentation db, UI, & reporting sys
Business Reporting Requirements, Business Analysis & Testing for Mortgage Securitization Co.
User Acceptance testing & User Guides for international credit approval application
Operational Risk Management Assessment for National Mortgage Company for their Marketing, Debt Collections & Recovery, Call Center, Customer Service, & Fraud groups
Business Requirements with RFI/RFP for Credit Services
Risk Management Test plan & Execution for Rules Authoring Credit Decisioning System
Intranet Web Content for Marketing & Operations Departments of National Bank
Business Requirements with Test Plans for National Home Equity Lender: Account Reconcilement automation system; Collection-Recovery Management System
Contact me for Client List & Referrals |
